PayID lets your customers pay your business using a simple identifier (a mobile number, email address, or branded domain) instead of a BSB and account number. Consumer-to-business (C2B) PayID is the variant Hello Clever provisions for merchants, and it connects to automatic reconciliation so you can match incoming payments to invoices without manual work.
The full C2B PayID guide (including the personal vs. C2B comparison, the step-by-step payment flow, the PayID vs. bank transfer vs. BPAY comparison, and custom domain PayIDs) already lives on the site. This page is the Australia-section entry point for that content.

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What C2B PayID gives your business

Instant settlement

Payments clear in real time over the NPP, so the money is in your account the moment the customer confirms.

Automatic reconciliation

Hello Clever matches incoming PayID payments to your invoices automatically, giving you a real-time view of what has settled.

Minimal chargebacks

PayID payments are final once processed, so there is no chargeback mechanism to erode your revenue.

Lower payment costs

Routing bank-to-bank over the NPP avoids card interchange and acquirer fees.

Full C2B PayID guide

The complete walkthrough of consumer-to-business PayID on Hello Clever.

PayID vs. bank transfers vs. BPAY

Compare the main ways Australian customers pay into a bank account.