This page explains how to integrate Hello Clever with your Tyro POS terminals. Once linked, Hello Clever can run instant cashback campaigns for in-store customers who pay through your Tyro terminals. You manage the campaigns from the Hello Clever Merchant Dashboard.

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Prerequisite

Before starting the integration, you need:
  • A Tyro Merchant ID.
  • To send your Merchant ID to the Hello Clever support team so they can activate the integration on their side.
The integration will not work until Hello Clever support confirms that your Tyro Merchant ID has been activated. Contact support before proceeding with the steps below.
1

Start linking your site

Log in to the Hello Clever Merchant Dashboard and click the + Link site button in the top-right corner.
2

Select Tyro as the integration method

On the Link site page, find the Physical Store category and select Tyro from the available integration methods.
3

Enter your site details

Fill in the required information in the Site info section:
  • Logo: upload your business logo (maximum size: 2 MB).
  • Site name: enter a name for this location.
  • POS Provider (optional): select your POS provider if applicable.
Then add location-specific details:
  • Tyro Location ID: enter the location ID for your Tyro terminal.
  • Shop address: provide the full physical address of your store.
Use the + Add postal address link if you have additional locations to add.
4

Add multiple locations (if required)

If your business has more than one physical location, click + Add location to include each additional site. Fill in the Tyro Location ID and shop address for each location.
5

Complete the setup

Once you have added all locations, click Complete to finalise the setup.
6

Confirm the cashback campaign

After successfully linking your site, you will see a confirmation message indicating that a cashback campaign has been created for your business. Click View details to review the campaign, or return to Site management to manage all your sites.

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Manage cashback campaigns

After linking your Tyro site, you can monitor and manage your cashback campaigns from the Cashback campaigns section of the Hello Clever Merchant Dashboard. From this section you can:
  • View all active cashback campaigns
  • Check campaign start and end times
  • Review total cashback data for each campaign
If you need to adjust cashback percentages or campaign dates, make those changes from the Cashback campaigns section in the Merchant Dashboard before communicating the offer to your customers.